ECSync! > ECSync! (English)

Windows configuring ECSync when Office program such as Word is started

(1/3) > >>

nickcwpg:
Sometimes when I click on a program icon such as Word to open, a Windows Installer dialog box starts that suggests that Windows is configuring ECSync.  I have tried uninstalling and reinstalling ECSync but it does not help.  Why is ECSync seem to be tied up with other software

Thomas:
Hi Nick,

Have you installed ECSync under admin rights? In fact I have no idea what the reason for this behaviour is. ECSync is definitely not tied to any other software. Could it be that some Visual Basic features are uninstalled by your Office Suite?

Greetings
Thomas

nickcwpg:
Thanks Thomas for your prompt response.  I cant remember if I installed with admin rights. I will monitor and wait until the problem happens again and then un-install and re-install with admin rights.  In the meantime is there any event log file that I can send to you to review to further research the issue.  Thanks
Nick

Thomas:
Ok Nick, let's do it as you proposed. The onliest log that might be available is the Windows event log. But I doubt that there will be any useful information.

Thomas

nickcwpg:
It happened again.  I attached a log file which may be relevant.  Now I will uninstall then reinstall with Admin rights.  Then observe.

Navigation

[0] Message Index

[#] Next page